Return Policy
By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding the present status of CBD (cannabidiol) products.
Please email creeksidecbd@gmail.com if you have any questions regarding our products or usage.
We offer a money back guarantee on all our orders within 14 days of receiving the product. If you are not satisfied with your purchase please contact us and we will assist you in processing a return.
No RMA is needed and the customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for Returns, please feel free to email us.
Returns Process:
- Email us at creeksidecbd@gmail.com and let us know about any issues you are experiencing.
- Customer is responsible for return shipment so please provide us with tracking information so we can view the shipment status.
- Once the package is received back at our location please allow 2-3 business days for processing and reversal of payment. After payment has been refunded it may take 5-7 business days to be returned into your account by our payment processor.
*If you have any questions regarding our return policy please contact us.